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* Due to the large number of people in the pool at the Rob Fleming Aquatic Center it is not feasible to hold safety breaks in the allotted time, so Safety Breaks are not regularly conducted. Under the Lifeguard Program Coordinator’s direction, staff may occasionally call a break to conduct a safety check (similar to a fire drill).
The pool will reopen no more than 30 minutes after the last thunder or lightning occurrence. If the skies are clear immediately after the thunder is heard (blue overhead with a storm nearby), the pool will reopen in less time -- just 15 minutes after the last occurrence. In most cases patrons/guests will be allowed to remain on the deck while the storm passes. In extreme inclement weather (not including “shelter in place” orders) guests may be asked to entirely exit the facility for their own safety. These precautions are taken in accordance with American Red Cross lifeguard training procedures and follow guidelines set forth by the National Lightning Safety Institute.
If a patron has been at the pool for one (1) hour or less and still has their receipt, they can bring the receipt to a member of the Aquatics Leadership team at the pool. The Leadership will mark the receipt with a red “RAIN CHECK” stamp. Rain Check redemption procedures should be available at each pool. Leadership team members can answer any questions about Rain Checks.
Rain Checks are transferrable between all Village pools except Rob Fleming Aquatic Center. Rain Checks to the other 13 Village pools cannot be redeemed at Rob Fleming due to the difference in admission fees.
You will be asked to show proof of residency in one of The Woodlands’ villages in order to receive resident discounted rates.
• Resident punch cards (white) are $30 for six entries to all pools except Rob Fleming Aquatic Center.
• Rob Fleming Aquatic Center resident punch cards (gold) are $40 for six entries.
• Rob Fleming Aquatic Center non-resident punch cards (blue) are $55 for six entries. Pool Pass Procedures
ROB FLEMING AQUATIC CENTER: The age requirements at Rob Fleming Aquatics Center are different than the other pools because it is a busier environment with more inherent risks to unsupervised young swimmers.
At Rob Fleming Aquatic Center, children must be at least 13 years old to come into the pool facility without an adult. Children 12 and under must be accompanied by someone at least 16 or older.
All facilities have at least four (4) certified lifeguards on duty, including the Aquatics Leadership representative at the desk.
Our larger pools have anywhere from seven to 18 lifeguards on duty, including the Aquatics Leadership representative(s).
We certify 60 of our guards annually in Waterfront Skills for open water swim events.
Rob Fleming Aquatics Center lifeguards also hold Waterpark certifications.
The Leadership at each facility completes Bloodborne Pathogens as well as Oxygen Administration training.
The most common occurrence is when a young swimmer has a brief nose bleed or minor ‘spit up’ event, and in those cases the chemicals already in the water will safely handle any reasonable exposure risks. If chemical levels are in question at all, the pool will be cleared.
In more extreme cases, the pool may be closed for 30 to 120 minutes while chemical adjustments are made and clean-up undertaken. The length of time depends on the chlorine residual in the water at the time of the incident.
In rare cases, the incident may cause the pool to be closed for the remainder of the day and possibly into the following day. The dangers of chlorine-resistant bacterial contamination take up to 13 hours to safely treat and may require further time afterward to completely clean-up.