Show All Answers

1. How do I register for Township recreation programs?

Residents can register for programs and events online, by phone at 281-210-3950 or in person at The Recreation Center at Rob Fleming Park or The Recreation Center at Bear Branch Park.

2. Do the pools close if it's raining?

No, the pools do not close for rain unless it rains hard enough that the bottom of the pool can not be seen by the lifeguard staff.

3. How do I report a concern after hours?

For assistance after hours with urgent service matters other than emergencies, please call 281-210-3800 and press nine (9). Any time during the automated announcement, press nine (9) again to be connected to the After Hours Supervisor. Report a Concern Online

4. How can I find out more about the Riva Row Boat House?

Please view information about the Riva Row Boat House.

5. I want to reserve a park pavilion or a pool. Who do I call?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900 to make reservations.

6. Who do I call about a dead tree that's not on my property?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900. They will determine ownership of property and proceed accordingly. If the tree is on property owned by the Township, it will be put on a list in priority order for the tree contractor to take down. If the tree is on the developer's property, the developer will be notified.

7. Who can clean up the brush in the greenbelt in my neighborhood?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900. They will determine if it is natural understory and should be left alone or whether it is an accumulation of debris dumped in the greenbelt in the process of lawncare by residents or contractors. If dumping is the case, cleanup may or may not be done. Residents residing along the greenbelt will receive a letter with information on protecting the integrity of the "living forest."

8. We need a connector pathway. Pedestrians are having to cross the street through a ditch and it seems dangerous. Who can help us?

Contact your village representative to make your request known or call The Woodlands Township Parks and Recreation Department at 281-210-3900. All requests will be reviewed, but not all requests result in the placement of a connector pathway. There are many variables during the review process which affect the outcome including future construction.

9. My street needs cleaning. Who does it and when will it be done?

The Woodlands Operating Company, L.P., (developer) initially cleans streets after the buildout of a neighborhood. Street cleaning is then the responsibility of residents on that street by blowing, sweeping gutters or use of a lawn care company. The county provides routine street cleaning on all major streets throughout The Woodlands as well as the main connector streets.

10. There is algae in the ponds. Who takes care of that?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900.

11. The drainage ditch behind my house needs mowing. Who should I call?

Call your Municipal Utility District (MUD) at 281-367-1271 for maintenance.

12. Our entry median looks awful. Why can't we have seasonal plantings like other neighborhoods?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900. Most median entries are planted with ground cover. The contract to maintain these entries and the pickup of roadside litter is managed by Park Operations. However, some neighborhoods may have an additional homeowner association whereby residents pay extra assessments/fees to cover the cost for seasonal plantings. These entry plantings are not maintained by the Township.

13. Our entry sign needs painting and/or replacing. Who takes care of that?

Call The Woodlands Township Parks and Recreation Department at 281-210-3900. Entry signage is scheduled for routine maintenance and/or replacement according to a sign replacement schedule.