FAQs • The Woodlands Township • CivicEngage

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Transportation - Woodlands Express Park and Ride

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1. How much is a ticket for The Woodlands Express?: Tickets are sold as round-trips and cost $13.00. You can purchase a book of 20 round-trip tickets for $260.00. Tickets are available at any of the Park & Ride terminals.

2. Is there a charge to park at the Park & Ride lots?: No. Parking is free.

3. Are the trolleys running today?

Yes - 11 a.m. to 9 p.m. Monday -- Thursday / 10 a.m. to 10 p.m. Friday - Saturday / 11 a.m. to 6 p.m. Sunday
Exception - during special events, the trolleys still operate, however, may not be able to use the regular route.
During operating hours, view the Trolley Tracker app (RideSystems) to see the location and estimated arrival of the trolley to a particular stop.

4. What is the cost to ride?: Trolley rides are free every day, every rider

5. Can I reserve or rent a trolley for a private party event?: Your party is welcome to use the trolley in its regular service operation - no reservations or rentals, and you may be sharing the ride with others.

6. How many can ride the trolley?: The trolleys hold up to 23 passengers seated, and additional riders may stand.

7. Can I bring a stroller or a wheelchair on board the trolley?: Yes, the trolleys are equipped for ADA

8. May I bring my dog or other pet on the trolley?: Only service animals are allowed on board.

9. How can I retrieve an item left on a trolley?: Call our main office 281-210-3800 - we will take your information and refer it to our Trolley Operations staff, who will contact you if your item is found.

10. Are the buses running today?

Weekdays, YES - the three facilities are open from 5 a.m. to 9 p.m.
5 a.m. to 8 a.m. buses go from The Woodlands to business centers in Houston (Downtown, Texas Medical Center, Greenway Plaza, and Energy Corridor District)
12:30 p.m. to 7 p.m. - return from the business centers to the Park & Ride locations
Exception - Holidays, as posted on the website, or occasional service interruptions

11. Are masks required to ride?: Masks are optional for all passengers and drivers.

12. What is the cost to ride?: Round-trip tickets - $13 each - may be purchased at the Park & Ride terminals or via SmartPhone - The Woodlands Express Park & Ride Mobil Ticketing App.

13. May I use my METRO prepaid card?: No - the transit systems are not related.

14. Can I bring a bicycle, stroller or wheelchair on the bus?: Yes, the buses are equipped for ADA; strollers or bicycles will be placed in the storage area.

15. May I bring my dog or other pet on the bus?: Only service animals are allowed on board.

16. How can I retrieve an item left on a bus?: Call our main office 281-210-3800. We will take your information and refer it to our contractor, who will contact you if your item is found.

17. I work in The Woodlands and commute from Downtown - how do I get to my workplace?: The afternoon scheduled buses will take you to one of the three Park & Ride facilities. You will need to make separate arrangements for reaching your workplace.

18. Can I leave my vehicle overnight or over the weekend?: No, the Park & Ride facilities close at 9 p.m. and are not staffed on the weekend. Your vehicle will need to be removed before 9 p.m.