Frequently Asked Questions

How much is a ticket for The Woodlands Express?

Tickets are sold as round-trips and cost $15.00. You can purchase a book of 20 round-trip tickets for $300.00. Tickets are available for sale at any of our three Park & Ride terminals or on our mobile app.

Purchase Tickets

Is there a charge to park at the Park & Ride lots?

No. Parking is free.

Can I leave my vehicle overnight or over the weekend?

No, the Park & Ride facilities close at 9 p.m. and are not staffed on the weekend. Your vehicle will need to be removed before 9 p.m.

Are the trolleys running today?

Yes - 11 a.m. to 9 p.m. Monday -- Thursday / 10 a.m. to 10 p.m. Friday - Saturday / 11 a.m. to 6 p.m. Sunday
Exception - during special events, the trolleys still operate, however, may not be able to use the regular route.

What is the cost to ride a trolley?

Trolley rides are free every day, every rider

Can the trolley pick us up or drop us off at our hotel or somewhere that isn't a regular trolley stop?

The Federal Transit Administration (FTA) regulations require certain public transit providers, The Township included, to operate fixed-route services that have predetermined schedules, routes and stops. These regulations are in place to ensure that transit services are accessible and reliable to the public, and those individuals that may require special assistance.

On demand services, also known as demand response services, are not considered fixed route as they are not predetermined and typically operate in response to requests from customers. To comply with FTA regulations and fixed route requirements we do not currently provide this service.

Can I reserve or rent a trolley for a private party event?

Your party is welcome to use the trolley in its regular service operation - no reservations or rentals, and you may be sharing the ride with others.

How many can ride the trolley?

The trolleys hold up to 23 passengers seated, and additional riders may stand.

Can I bring a stroller or a wheelchair on board the trolley?

Yes, the trolleys are equipped for ADA

May I bring my dog or other pet on the trolley?

Only service animals are allowed on board.

How can I retrieve an item left on a trolley?

The Woodlands Township is not responsible for items left on the Trolley. You may call our main office 281-210-3800, and we will take your information and refer it to our Trolley Operations staff, who will contact you if your item is found.

Are the buses running today?

Weekdays, YES - the three facilities are open from 5 a.m. to 9 p.m.
5 a.m. to 8 a.m. buses go from The Woodlands to business centers in Houston (Downtown, Texas Medical Center, Greenway Plaza, and Energy Corridor District)
12:30 p.m. to 7 p.m. - return from the business centers to the Park & Ride locations
Exception - Holidays, as posted on the website, or occasional service interruptions

May I use my METRO prepaid card?

No - the transit systems are not related.

Can I bring a bicycle, stroller or wheelchair on the bus?

Yes, the buses are equipped for ADA; strollers or bicycles will be placed in the storage area.

May I bring my dog or other pet on the bus?

Only service animals are allowed on board.

How can I retrieve an item left on a bus?

The Woodlands Township is not responsible for items left on the bus or at the Park and Ride terminal. You may call our main office 281-210-3800, and as a courtesy, we will take your information and relay it to our Transportation department, who will contact you if your item is found. You can also check with the guard on site at the Park and Ride.

I work in The Woodlands and commute from Downtown - how do I get to my workplace?

The afternoon scheduled buses will take you to one of the three Park & Ride facilities. You will need to make separate arrangements for reaching your workplace.